In a nutshell, ACSDI designs control programming solutions for A/V and conference technology systems in corporate, civic, educational, military, healthcare and residential markets. We are certified programmers of Crestron, AMX, Biamp and Extron systems with years of experience with digital signal processing and other related technologies and manufacturers.
Experience – A Team Effort
The ACSDI team brings to each project more than 100 years of combined technology systems engineering and programming experience. Our team works collaboratively, tapping our collective knowledge archive in each project to provide direct solutions with less experimenting. The result is simple code that simply works.
Our project managers and programmers are excellent communicators. When we are working with engineers or technicians in the field we encourage free exchange of information and can clearly and accurately plan and outline project scope and processes to ensure all are clear on the details. When providing support, we are quick to assess user comfort levels, allowing us to be as patient or straight-forward as needed to resolve any situation.
We are gearheads. There. It’s been said. We go out of our way to acquire new versions of devices and software to ensure that when these technologies are put to use we are ready and can do live testing to gain accurate results.
Superior Interface Designs
Despite the complexity of systems we employ, our interface designs are incredibly intuitive and simple for the end-user. Our team knows the importance of both back-end coding and front-end design and how they work together to arrive at control solutions that are direct, reliable and as impressive as they need to be. From simple controls to custom brand-forward interface designs, all receive the attention needed to ensure proper flow and logic are employed.
There is a beauty in code that achieves the needed outcome as simply as possible. Not only is it more reliable, but it is faster and more intuitive. Our programmers understand these differences and know how to achieve trouble-free code that approaches the sublime – working every time. Plus – we make it super easy for technicians to get at the code they need.
Service & Help Desk Support
Not all programming outfits are created equal. Unlike some smaller independent programmers we have a team of programmers on call around the clock to ensure install and trouble-shooting calls are answered promptly and solutions are achieved. Our remote desktop tools allow us to engage with technicians and end-users in the field to assess and diffuse any situation. Our team is not afraid to provide the extra time and effort needed to solve difficult challenges and meet tough deadlines.
A/V & Beyond
Yes, the majority of the work we do is centered around conferencing technologies. But, we don’t hold our hands over our ears when an extraordinary project comes up. While many programmers focus exclusively on one or two manufacturers and processes, we pride ourselves on the breadth of our knowledge across a wide spectrum of technologies and relish the opportunity to make seemingly impossible devices work together to create dynamic and robust solutions.